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In major capital infrastructure projects, disputes and claims are frequent and typically necessitate resolution to close-out the project. These disputes often involve significant financial stakes and can lead to project delays, diverting essential resources from more productive pursuits. This program equips industry professionals with strategies to navigate the contractual complexities unique to various construction project delivery methods, which can lead to costly disputes. Participants will leave with a comprehensive understanding of the critical tools needed to effectively prepare for, respond to, and manage construction claims.

Learning Outcomes:

1. Grasp the essential legal and contractual frameworks governing construction claims.
2. Identify and understand the various types of construction claims and their defining characteristics.
3. Recognize the critical importance of accurate site record-keeping and documentation.
4. Comprehend the significance of adhering to notice requirements in claims scenarios.
5. Acquire a fundamental understanding of managing construction claims from the perspectives of both contractors and owners.
6. Learn the basics of construction scheduling using the Critical Path Method and its implications in claim management.
7. Develop an understanding of complex scheduling issues, including float ownership and concurrent delays.
8. Gain introductory knowledge on quantifying damages in construction disputes.
9. Explore basic delay analysis techniques.
10. Understand standard methods for calculating unabsorbed overhead, such as the Eichleay Formula.
11. Equip yourself with basic tools and strategies to prepare for and manage potential disputes effectively.

Materials:
Detailed handout provided in PDF format

Who Should Attend:
This program is tailored for construction industry professionals who aim to enhance their expertise in managing construction claims and disputes. It is designed to equip various construction stakeholders with the necessary skills to navigate and resolve disputes effectively.

The program is especially beneficial for contractors, developers, subcontractors, public and private project owners, professionals in insurance and surety, lawyers, arbitrators, architects, designers, accountants, and management consultants engaged in construction projects.

Course Format:

• Virtual instructor-led training (live and online). 
• This course is facilitated by the instructor via Google Meet. Access information from the instructor will be provided to you in advance of the training.

Course Requirements (Technology & Participation):

This course requires full face-to-face interaction and participation from both the instructor and students. In order to attend, you’ll must make sure you have the following:

1. Computer or laptop with webcam (webcams are mandatory): This course will involve 100% on-screen interaction with your instructor and classmates, reading/viewing on-screen content like slides or videos, and interacting via typing with questions or responses. For this reason, you must have a webcam and use a full computer/laptop, and we do not permit students to attend using a tablet or cell phone.
2. A quiet space with minimal distractions: Please plan to be fully engaged in the class, and clear your work schedule just as you would for attendance in an in-class program.

Course Dates:

1. September 29, 2025 - 8:30am-12:30pm
2. September 30, 2025 - 8:30am-12:30pm  

Attendance in all sessions is mandatory for course completion.

Next Scheduled Date:  TBA

Course Credits:

• 2 - CCA Gold Seal Credits 
• 8 - BC Housing CPD Points

This course is delivered in partnership with local construction associations. You will be participating with industry peers from multiple regions.