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Communication Skills - VILT

This virtual instructor-led training course is delivered live and online in four-1/2 day sessions.  It is designed for Construction Owners, Managers, Estimators, Supervisors, CSO's and Staff to improve their their listening, speaking and writing skills as a construction leader.

Please plan to be fully engaged in the virtual classroom and clear your work schedule just as you would for an in-class program.

Course Content:

  • Improve their writing skills: emails, texts, letters, RFIs and reports
  • Improve their listening skills: interpret body language, use reflective listening, deal with difficult people, and use good questioning skills
  • Improve their speaking skills: phone calls, meetings, small groups, and large groups presentations
  • Lead through vision casting and strategic focus
  • Learn the benefits of collaborative decision making and how best to lead leaders

Course Dates:​

  • December 5, 2023 - 8:30am - 12:30pm
  • December 6, 2023 - 8:30am - 12:30pm
  • December 7, 2023 - 8:30am - 12:30pm
  • December 8, 2023 - 8:30am - 12:30pm

Next Scheduled Date:  March 12-15, 2024

Sharing a single registration between two or more individuals is not permitted. Please register each person that will be in attendance.

Please note the following:  

  1. You will receive an email with easy to follow instructions on how to join the virtual classroom 48 hours prior to the course date.
  2.  Your course manual and handouts will also be emailed to you in a PDF format.   It is recommended that you print the handouts as these will be the exercises to be completed in class. You may also want to print the manual to follow along if you do not have a second screen.
  3. All students are encouraged to use the chat function to ask questions, as well as speaker and microphone during open session discussions. 

Course Credits:

  • 2 - CCA Gold Seal Credits (Zoom sessions only)
  • 5 - CCA Gold Seal Credits (Zoom sessions plus online exam)
  • 16 - BC Housing CPD Points
  • 14 - Non-core LUs

To receive 5 Gold Seal credits, you must complete the online portion after the 4 virtual classroom sessions.

Course Credits Information
Gold Seal Credits:
2 or 5
AIBC (Architectural Institute of BC) Credits:
14 Non-Core Learning Units
Other Credits:
16 BC Housing CPD points
Course Certificates

Upon successful completion of this workshop you will receive an electronic copy of the course Certificate of Completion.

Course Contact Information

Leanne Hendrickson
Director of Education

Communication Skills - VILT is currently full. Please continue to checkout or add your email address to the waiting list

Registration is now closed for this course/event.