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Contractor's Practical Guide to Change Order Pricing and Management - VILT

Multi-day Course:
Location Title: Live, Online, Virtual Instructor Led Training via Adobe Connect
Cancellation Period: 5 Business Days

Are you losing money on changes, schedule getting out of control, subcontractors not providing pricing on time, or owners not issuing change orders when they should? Are you leaving money on the table and overlooking recoverable change order cost items?

This course is a comprehensive and practical guide for managing one of the most critical areas of construction contracting: preparing, pricing, gathering, submitting, negotiating, and getting paid for all changes to construction projects.

Walk away with a course manual that includes over 25 example checklists, forms, and letters – your blueprint for successful submittal of proposed change order pricing and issuance of change orders.

Course Content:

  • Understand conditions that create change orders and be prepared
  • Learn the Request for Information (RFI) process and how to leverage RFI’s for answers and changes
  • Understand the Supplemental Instruction (SI) – a no cost, no time document and how to manage risk associated with improperly issued SI’s
  • Learn about contractual obligations of the change order process including overhead and profit, valid pricing periods and more
  • Learn the step-by-step change order process including:
    • Creating a master change control log
    • Managing subcontractors pricing including distributing, managing receipt of, reviewing, and returning pricing for correction
    • Managing and determining all internal company costs, including direct, indirect and consequential costs
    • Determining schedule impact and additional general conditions costs related to the proposed change, including time impact analysis and creating fragnets
    • Compiling and assembling all proposed change costs including internal, external and schedule impact costs
    • Learning the value of complete and comprehensive supporting documentation
    • Submitting the proposed change pricing package and the importance of submitting it on time
    • Understand the qualifications to add to proposed change order pricing to protect the contractor regarding the validity of the pricing duration as well as others
    • Managing the consultant and owner review and issuance of the change order
    • Understanding when the contractor needs to raise the flag by issuing first and second notices and then a “Notice of Delay”, if required, to the owner for prompt change order issuance
    • Managing the change orders and issuing subcontractor change orders
  • Understand and be prepared for common change order issues
  • Learn the risky business of change directives and the importance of submitting daily labour timesheets (example included) and costs
  • Learn the importance of issuing “zero dollar” subcontractor change orders to ensure that all subcontractors are working from the most current set of documents.
  • Learn about the cumulative impact of changes and how it is the contractor’s responsibility to be able to predict the future impact of current changes

Course Format:

  • Virtual instructor-led training (live and online)
  • This course is facilitated by the instructor on the AdobeConnect platform. Access information from the instructor will be provided to you in advance of the training.

Course Requirements (Technology & Participation):

This course requires full face-to-face interaction and participation from both the instructor and students. In order to attend, you’ll must make sure you have the following:

  1. Computer or laptop with webcam (webcams are mandatory): This course will involve 100% on-screen interaction with your instructor and classmates, reading/viewing on-screen content like slides or videos, and interacting via typing with questions or responses. For this reason, you must have a webcam and use a full computer/laptop, and we do not permit students to attend using a tablet or cell phone.
  2. A quiet space with minimal distractions: Please plan to be fully engaged in the class, and clear your work schedule just as you would for attendance in an in-class program.

Course Dates:    

  1. May 15, 2024 - 9:30am - 1:00pm 
  2. May 16, 2024 - 9:30am - 1:00pm 

Attendance in both sessions is mandatory for course completion. 

Next Scheduled Date:  June 5 - 6, 2024

Course Credits: 

  • 1 - CCA Gold Seal Credit

This course is offered in partnership with construction associations across western Canada. 

Course Credits Information
Gold Seal Credits:
Course Certificates

Upon successful completion of this workshop, a digital copy of your certificate will be sent to your registered email.

Course Instructor Information

Lee Kelly, M.A.A.T.O., P.GSC.


Lee's career began on the drafting boards on an Architect's office. There she learned a lot about the design perspective of construction but when she realized that Contractors had more fun, she left the boards and put on steel toed boots. With over 30 years of construction management experience under her belt, Lee has gained extensive knowledge and a solid foundation in construction practices, processes, and procedures. Lee was recently awarded The Construction Institute of Canada (TCIC) Chancellor's Award of Excellence. 




Course Contact Information

Leanne Hendrickson
Director of Education

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