Message Delivered, Message Received
By Roger Green, Architect AIBC, MRAIC, M.Arch, BEDS, BA, LEED® AP
MQN Architecture and Interior Design
As children we played a game called telephone, in this game children whispered a message from one individual to the next around a circle. When the message made it to the last child, it was compared to the original. In the cases where strong collaboration occurred the end message was similar to the original. Other times the resulting message was confused and had deviated significantly from the original meaning. Often the delivery of a project feels similar to playing telephone as the building moves from concept to reality. The ability to clearly communicate the project scope and requirements is important.
Successful buildings have always been the result of collaboration between the client, designers, and contractors. A strong team, clear expectations, and concise information will typically result in a project which all involved parties will consider successful. Through recent decades the delivery of projects has changed with increased complexity, decreased timeframes, and changing delivery methods. Now more than ever it is critical that the collaboration between the team occurs to ensure the desired outcome.
Building complexity has also increased during the last few decades. Government, manufacturers, building science, and technology have all changed and require increasingly complex buildings to accommodate these changes. Through these changes it is beneficial to start working collaboratively at earlier stages of projects. Utilizing the specific experience of a contractor and shaping the design to respond to the contractor’s experience can reduce confusion and errors. Input received during the design phase through collaboration can sometimes simplify a project and even provide design opportunities.
The design and construction industry is managing reduced timelines for project delivery. Whether driven by client needs, financial requirements, or simply the speed with which society now moves, projects have shorter time frames. To address the reduced timeline, contractors and designers have had to look at overlapping schedules for the project delivery. To complete projects, fast-track delivery models have been developed where the contractor is receiving partial information at staged intervals. Working with the client, the designer and the contractor need to understand the goals of this information and the scope of information provided. Without close collaboration between the parties these shortened timelines lead to additional risk. Mitigation of this risk can only occur through clear communication and sharing of knowledge between the team.
Project communication has evolved from paper drawings and specifications to digital information. The tools to deliver this information have changed with the design team utilizing BIM modelling, cloud-based tracking, email, and other technology. Contractors are also utilizing these technologies through the construction process. With multiple communication tools in play, it is important that information is provided not only in a timely manner but also that the delivery platform clearly understood. Shared information bases can enable increased accuracy and efficiency. Selecting the method of information delivery for a project and sticking to the defined approach can minimize variables caused by changing systems part way through the process.
Plato wrote that you could not step twice into the same river reasoning that changes are constantly occurring. Construction is the same and building today is not like building a decade ago, collaboration between the client, design team, and contractor is more important than ever to ensure that required information is clearly conveyed. Looking to the future, while we cannot be sure what materials or timeframes will be, it is clear that collaboration will always be central to success.
This article first appeared in the Fall 2017 issue of SICA's Construction Review Magazine. To read the entire magazine click here.
2019 Industry Awards of Excellence Winners
SICA announces 2019 Industry Awards of Excellence Finalists
Nominations sought for SICA’s Industry Awards of Excellence
50th Parallel Estate Winery Named Commercial Building Awards Winner
8th Annual Chair Dinner & Awards Celebrates Industry Leaders
Emil Anderson Construction Wins 2018 SICA Innovation Award
Record-tying number of Commercial Building Award Finalists
REPOST: Pattullo Procurement Strategy Takes BC Construction a Bridge Too Far
Response to the Province’s Community Benefits Agreement Announcement
2nd Annual Family Fishing Derby
Celebrating our Own - Terry Brown Receives CCA's Person of the Year Award
10th Anniversary of Heavy Metal Rocks in Kamloops
Celebrating Construction Month at Thompson Rivers University
Construction Industry Celebrates BC Construction Month at Okanagan College
Message Delivered, Message Received
TAX ALERT – Government Simplifies Measures to Rein in Income Sprinkling
Member Spotlight: Ok Excavating
Construction and Cyber Risk: An Overview
The Devil is in the Details: A Cautionary Tale about Filing Builders Liens
Could Tax Issues Throw Your Business Off Track?
Top Five Reasons for Having an Employee Benefits Plan
Kelowna Police Services Building wins Commercial Building Awards
Looking to Grow and Expand | Are you thinking far enough ahead?
A Businesslike Approach to Safety – A Safety Management System
Record number of Commercial Building Awards Finalists
All in the Family | Generations in business share their secrets
Insurance: Wrap Up versus Non Wrap Up. It’s important to know the difference. Do you?
5 ways your accountant can support you in strong real estate market
Maximizing Efficiency in Dispute Resolution: Help Tell Your Story
Building Information Modelling: A powerful tool for design efficiency
Heavy Lifting | A program for students interested in heavy equipment operation
Member Spotlight: Secure-Right Mobile Storage Inc.
The future is friendly: making the link between innovation and CSR
Legal Talk: Modernizing your Construction Agreements
As a Member you are a part of a collective voice, the SICA voice. Together, our voice is changing the construction community and helping your business grow through advocacy, networking events, affinity programs, direct business leads and more. Our voices promotes fairness, transparency and open communication in the construction industry. Join SICA to grow your business today and be a voice for our industry tomorrow.JOIN NOW