Maximizing Efficiency in Dispute Resolution: Help Tell Your Story

Maximizing Efficiency in Dispute ResolutionBy David Mckenzie and Renata Germann

Resolving a dispute – whether through litigation in court, alternate dispute resolution or negotiated settlement – can seem very much like storytelling. This is because your version of events will be presented as the foundation for the legal argument. 

Organizing and preparing your story for presentation in any dispute resolution forum is very important, though it may involve a lot of time and effort. Lawyers understand this and often spend significant time reconstructing what happened in order to best present it in the framework of a legal argument. 

Unfortunately, lawyers are expensive, so if you are dealing with a lawyer, you will likely want to do so in the most efficient and cost-effective way possible. Clients who can efficiently work with their lawyers and bring an organized history of events tend to pay less in legal fees than those who provide piecemeal or disorganized information. 

Below are some general tips that we have found to increase efficiencies in cases. 

Prepare a Written Summary  
The traditional but often very inefficient way to provide information to lawyers is to meet and simply recount the problem and what happened. This isn’t to say that meetings are not effective; however, early on the information provided can be jumbled and notes will inevitably fail to record everything. 

It can be a more efficient starting point for a client to type up a detailed chronology describing the history of events. This written chronology can then be jointly worked on with the lawyer so that it captures the history and details of the events relevant to the legal problem. It will also allow the lawyer to efficiently guide the collection and summarization of important information.

We find that clients often just want to tell the “key points” and then “get advice”. Sometimes that works and is all that is needed. However, that approach assumes the client is aware of all legally relevant information, which is often not the case. Legal advice is typically only as reliable and complete as the information it is based on. Efficiently communicating details of the dispute by way of a detailed chronology allows the lawyer to quickly identify the legally relevant information and provide reliable advice. 

Cast of Characters
We have found, particularly in large complex disputes, a summary of the key “players” increases the efficiency of document review. Your lawyer did not live through the project. While you might know who everyone was and their role during a project and can remember who replaced whom, your lawyer doesn’t start out with that knowledge when reviewing documents. 

Collect and Organize Your Project Documents
Documentary evidence is a central feature of most civil cases, including nearly every construction case, and the persons presenting the case must be familiar with relevant documents. Providing your lawyer with a well-organized document collection at the outset can greatly increase the efficiency of document review and reduce legal fees. We recommend that you keep electronic records, save emails and text messages, and organize electronic documents into subfolders with logical relevant names before providing them to your lawyer.

An Accounting
Lawyers are not accountants, yet you would be surprised how much of our time is spent trying to understand how claim amounts are arrived at. What your claim is made up of is an integral part of your story and one a decision-maker has to believe. A spreadsheet showing all invoices, change orders, directives, payments and disputed items, for example, can be an invaluable tool. It is almost always cheaper for you to prepare such a spreadsheet than to pay your lawyer to do so.

Summary


In summary, if you can reduce the time your lawyer needs to spend uncovering and understanding the underlying facts of your claim, it will be time well spent by you. 

David Mckenzie and Renata Germann are lawyers with Jenkins Marzban Logan LLP and practise in the area of construction law and commercial litigation.  


This article first appeared in the Spring 2016 issue of SICA's Construction Review Magazine. To read the entire magazine click here.

BuilderBreakfast2024_Highlights_SICAWeb.png
April 15, 2024

SICA Contractor's Breakfast 2024

As we wrap up the SICA Contractor Breakfast 2024, we extend our heartfelt thanks to all attendees for making it a remarkable event. We're especially grateful to BCCA for their sponsorship, contributing to its success. Congratulations to Acres for receiving the 2024 Leadership award for the Southern Interior region.
Read More
BCGov_Budget2024_SICAWeb.jpg
March 20, 2024

BC Budget 2024

The Southern Interior Construction Association (SICA), alongside the British Columbia Construction Association (BCCA), supports government plans for housing and infrastructure but highlights significant concerns due to labor shortages and the lack of Prompt Payment Legislation in the 2024 Budget.
Read More
YoungBuilders_LaunchParty_wrapUp_SICAweb.png
February 20, 2024

Young Builders Launch Party Wrap Up

Wow, what a blast the Young Builder's Networking Group kickoff was! The Southern Interior Construction Association threw one heck of a party at the super trendy BNA Brewery Restaurant, and let me tell you, it was epic. Big shoutout to Acera Insurance for sponsoring – you guys know how to support the next wave of construction leaders.
Read More
CCOWorkshop2024_WrapUp_SICAWeb.png
February 20, 2024

CCO Workshop 2024

This is the wrap-up for the CCO Workshop 2024. This one-day conference where the goal of facilitating open and transparent conversation between all parties in the construction industry.
Read More
MembershipAppreciation_WrapUp.png
November 19, 2023

Membership Appreciation Evening Wrap Up 2023

We want to express our heartfelt appreciation for the members who attended our recent appreciation evening. Their unwavering commitment and dedication to the construction industry form the bedrock of our success, and it was a true honor to recognize and celebrate each member's invaluable contributions.
Read More
CCA-Hill-Day-2023_GroupV2.jpg.png
November 14, 2023

CCA Hill Day 2023

The CEO of the Southern Interior Construction Association, accompanied by 100 industry leaders, advocates at Parliament Hill for federal government collaboration to spur economic growth.
Read More
EBT_FluClinic2023_SICAWeb.jpg
October 10, 2023

EBT Flu Clinic Dates

Protect yourself and your family. Prevent the flu this year. Get your flu shot with a pharmacist on-site at both our SICA locations. Space is limited; book your appointment now. Please note this link will take you to the Save on Foods Pharmacy site but the Flu Clinic will be hosted in our SICA office locations.
Read More
MembershipAppreciation_RecognitionSICAWeb.png
August 29, 2023

Long Term Members 2022/2023

SICA would like to express gratitude and recognition for these organizations that have been dedicated, committed, and engaged members of our association. This list acknowledges the significant contributions, loyalty, and positive impact that long-standing members bring to the construction industry and our community.
Read More
InfrastructureBC_WebBanner.png
October 27, 2022

Join the Virtual Webinar

Infrastructure BC Announcement BC Major Infrastructure Projects Brochure – Fall 2022 Update Wednesday, November 16, 2022 2:30 PM - 4:00 PM
Read More
CCOWorkshop2022Wrapup.jpg
April 28, 2022

CCO Workshop 2022

This is the wrap up for the CCO Workshop. This one day conference where the goal is to facilitate open and transparent conversation between all parties in the construction industry.
Read More
Screen Shot 2021-09-22 at 9.59.47 AM.png
September 23, 2021

2021 Annual Report

On Thursday, September 23rd, SICA is holding a hybrid in-person/virtual Annual General Meeting. During the AGM SICA will share our latest Annual Report which covers the fiscal period between July 1, 2020, and June 30, 2021.
Read More
Legacy-Fund-sq.jpg
July 16, 2021

Kelowna Crane Incident Legacy Education Fund

Through the Southern Interior Construction Association (SICA) Fund and in partnership with the Construction Foundation of BC, SICA is organizing the Kelowna Crane Incident Legacy Education Fund. This fund is a tribute to the individuals who tragically lost their lives from the Brooklyn Site Incident on July 12th, 2021. The funds raised through this fund will go towards supporting future post-secondary education for the children of the victims in this tragedy.
Read More
7AFE1E5B-8F71-489C-93E6-C8A54BBD045E.JPG
July 15, 2021

#Hangahighvisoutside

SICA is amplifying the call to show solidarity and honour those who lost their lives on Monday by hanging a safety vest outside your workplace or home. Please consider hanging a safety vest outside your workplace or home. Use the hashtag #hangahighvisoutside when posting this initiative on social media.
Read More
hardhat.jpg
July 13, 2021

Brooklyn Site Crane Accident Statement

The board, staff, and members of SICA are deeply saddened to learn of the tragic crane accident in Kelowna yesterday. Our hearts grieve for the families, friends, and co-workers of those who did not return home from the job-site last night. Our deepest condolences go out to those who have been affected by this catastrophe.
Read More
BC-Construction-Association-Social-Covid-SICA-Final-V7.jpeg
July 02, 2021

Construction Fast Lanes for COVID-19 Vaccine

In partnership with the BC Public Health Office, the BCCA and its partners have made available construction fast lanes at select vaccination centers around the province on specified dates between and times through June and July.
Read More
Indigenous_History_Month.jpeg
June 07, 2021

Every Child Matters - Indigenous History Month

I write to you heavy with emotions regarding the recent discovery at the Kamloops residential school. This is a long-awaited confirmation of the cultural annihilation forced upon our indigenous communities. I feel the profound grief and anger of my ancestral lineage being of the Metis Nation, as well as a feeling of deep shame of being Canadian right now.
Read More
constructionmonth2021.jpeg
April 09, 2021

Construction Month 2021

Today, April 9th, as part of the #lunchboxchallenge for Construction Month 2021 SICA was happy to serve lunch to the workers on the Acres Enterprises Ltd. Barkman site in Merritt!
Read More
DSC_0099-scaled.jpeg
March 26, 2021

SICA training courses prove practical and meaningful to students

It’s no exaggeration to say the global economy has been paralyzed by the pandemic. Fortunately for many Canadians, the construction industry was one of the few beacons in an otherwise slow economy greatly inhibited by COVID-19. Of course, the many forms of construction activity couldn’t forge ahead frivolously – social distancing, rigorous cleaning protocols and an abundance of caution were the norm on work sites everywhere, and it’s clear these methods will continue in the months ahead.
Read More
Gold-Seal-Website.jpg
March 22, 2021

2021 Gold Seal Program Changes

The Gold Seal Certification program certifies estimators, foremen, owner’s construction managers, project managers, safety practitioners and superintendents working in, or with, Canada’s non-residential construction industry.
Read More
cdc-bkc-m0iZ4Sk-unsplash.jpg
March 16, 2020

COVID-19 Update

​Like you, SICA has been closely monitoring the ongoing global spread of the Novel Coronavirus (COVID-19).
Read More
Awards-Newsletter.jpg
October 04, 2019

2019 Industry Awards of Excellence Winners

SICA would like to congratulate all the finalists and the winners of SICA's inaugural Industry Awards of Excellence! Finalists and winners were honored yesterday, October 3rd, at the Award Presentation Dinner held at the Coast Capri Hotel in Kelowna, BC.
Read More